Sabakun Nahar Shetu, Sabakun Nahar Shetu, and Md. Kaysher Hamid Md. Kaysher Hamid. “SERVQUAL Model Dimensions and Customer Satisfaction towards Ride-Sharing Services in Dhaka City”. Journal of Innovation in Business Studies, vol. 1, no. 01, July 2021, https://doi.org/10.63266/c5tgg460.